![]() ![]() An inquiry into the facts of the case was initiated as well.” The statement from the Italian authorities said that a data breach affecting ChatGPT users’ conversations and information on payments by subscribers to the service was reported on March 20.Īn official statement from Italy’s data protection authority read, “The Italian SA imposed an immediate temporary limitation on the processing of Italian users’ data by OpenAI, the US-based company developing and managing the platform. In February, Garante banned AI chatbot company Replika from using the personal data of Italian users, citing risks to minors and emotionally fragile people. The data authority said it would evaluate the proposals made by OpenAI. The company said it would send Garante a document regarding measures to respond to its requests. ![]() OpenAI CEO Sam Altman was among the attendees. In a video conference late on Wednesday, OpenAI pledged to be more transparent about the way it handles user data and verifies the ages of users, the authority said. The agency said it has no intention of putting a brake on the development of AI but reiterated the importance of respecting rules aimed at protecting the personal data of Italian and European citizens. OpenAI responded by stopping access to Italian users. The Italian agency, also known as Garante, accused Microsoft Corp-backed OpenAI of failing to check the age of ChatGPT users and the "absence of any legal basis that justifies the massive collection and storage of personal data" to "train" the chatbot. OpenAI plans to present measures to Italian authorities on Thursday to remedy concerns that led to a ban of its ChatGPT chatbot in Italy last week, the country's data protection authorities said. ![]()
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